This Privacy Policy explains how The Legacy Link collects, uses, and protects your information when you use our website and services, including SMS communications, email communications, appointment scheduling, and website analytics tools.
By using our website or submitting information through our opt-in forms, you agree to this Privacy Policy and our Terms of Service.
You may review our Terms of Service here: Terms of Service.
1 Information We Collect
Contact Information
We may collect personal information including:
- Name
- Email address
- Phone number
- Mailing address
This information may be collected when you:
- Submit a form on our website
- Request information about our services
- Schedule an appointment
- Communicate with our team
Communications Data
If you opt in to receive communications from us, we may collect and maintain:
- Messaging preferences
- SMS consent records
- Email subscription preferences
- Records of opt-in and opt-out activity
These records help us maintain compliance with messaging regulations.
Usage and Device Information
We may automatically collect certain information when you visit our website through cookies, analytics tools, and tracking technologies.
This information may include:
- IP address
- Browser type
- Device information
- Pages visited
- Interaction with website content
Appointment and Service Data
If you request services or schedule appointments, we may collect information related to those interactions to properly provide our services.
2 How We Use Your Information
We use the information we collect to:
- Provide requested services
- Respond to inquiries and support requests
- Schedule and confirm appointments
- Send appointment reminders and service updates
- Send SMS and email communications you have consented to receive
- Improve website functionality and marketing performance
- Maintain records of messaging consent and opt-out requests
3 Cookies and Tracking Technologies
Our website may use cookies and similar technologies to analyze traffic and improve user experience.
You can control cookie settings through your browser preferences. Some website features may not function correctly if cookies are disabled.
4 How We Share Your Information
We do not sell your personal information.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted service providers that assist us with:
- SMS messaging services
- Email delivery platforms
- Customer relationship management systems
- Appointment scheduling tools
- Website analytics
These providers may only use information to perform services on our behalf.
Legal Requirements
We may disclose information when required by law or when necessary to protect the rights, safety, or property of The Legacy Link, our customers, or others.
Business Transfers
If The Legacy Link is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services such as customer support or messaging platforms is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
5 SMS Communications
If you provide your phone number and consent to receive text messages, The Legacy Link may send SMS communications related to:
- Appointment reminders
- Service notifications
- Follow-up communications
- Promotional messages related to our services
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP.
6 Your Choices
SMS Opt-Out
You may opt out of SMS messages by replying STOP to any text message.
Email Opt-Out
You may unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access or Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
7 Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of data transmission or storage is completely secure.
8 Children's Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
9 Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date.
10 Contact Us
If you have questions regarding this Privacy Policy, please contact: